Your Wellbeing is Our Priority

On Wicket 72 Responsible Gaming – A Safe & Healthy Gaming Experience

Gaming is for enjoyment — not as a burden. Wicket 72 believes every player has the right to play responsibly. Our tools and guidelines are here to help you stay within your limits and have fun.

Deposit Limits
Set It Yourself
Break Option
Take a Break When You Need One
Self-Exclusion
Temporary Account Suspension
24/7 Support
Always Here for You

Wicket 72's Special Features for Responsible Gaming

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase is subject to a 24-hour delay.

Session Time Limits

Decide in advance how long you'll play in one sitting. Once that time is up, Wicket 72 will send you an automatic reminder and give you the option to end the session.

Set a Loss Limit

If your losses exceed a set amount, your account is automatically locked for that session. This helps you avoid significant losses in the heat of the moment.

Cooling-Off Period

Need a break? Set a cooling-off period of 1 day to 6 weeks. During this time, promotional offers will be paused and gaming activity will be restricted.

Self-Exclusion

For a longer break, choose self-exclusion for a period of 6 months to 5 years. During this time, your account will be fully deactivated and opening a new account will also be prevented.

Age Verification & Parental Controls

Wicket 72 verifies every user's age through a rigorous KYC process. No one under 18 is permitted to access the platform — that is our unwavering commitment.

1. What Is Responsible Gaming

Responsible Gaming It means treating gaming as one part of your entertainment — not the centre of your life. At Wicket 72, we want you to play and enjoy yourself, but never reach a point where gaming has a negative impact on your family, relationships, or finances.

Gaming is a great form of entertainment — it adds excitement while watching a cricket match and gives you a chance to earn a little extra. But it only stays that way when you stay in control. Responsible Gaming The bottom line — you play the game; the game doesn't play you.

Wicket 72 believes that an informed, responsible player enjoys the experience most over the long run. That's why we provide tools and resources to help you stay within the right limits.

Please note: Gaming is purely for entertainment. Chasing losses by placing more bets is never the answer.

2. Signs of Healthy Gaming Habits

You Playing Responsibly The easiest way to tell is to observe your own habits. The following are signs of healthy gaming:

  • You always set a fixed budget before you start playing.
  • Once that budget is gone, stop playing and step away.
  • Gaming does not interfere with your sleep, work, or family time.
  • You feel frustrated when you lose, but you don't immediately pour more money in to chase it.
  • Gaming is not a replacement for the other things you enjoy in life — it's an addition to them.
  • You feel no need to hide your gaming from those close to you.
  • You have a realistic understanding of your chances of winning.

If these qualities describe you, you are on the right track. Wicket 72 wants you to maintain that balance at all times.

3. Warning Signs of Addiction — When to Take Action

Gaming addiction develops gradually and can be hard to recognize on your own. Watch out for the following signs:

If you notice these signs, please seek help right away:

  • Excessive time spent: Spending more time gaming than you planned.
  • Loss chasing: You keep placing more bets trying to win back money you've lost.
  • Ignoring your budget: You are spending beyond your set limits.
  • Relationship strain: You are having arguments with family or friends over your gaming.
  • Confidentiality: Hiding how much you play from the people close to you.
  • Financial pressure: You are spending money meant for essential daily expenses on gaming.
  • Emotional dependency: Turning to gaming as an escape when you're feeling low or stressed.
  • Sleep & health decline: Staying up late to play, disrupting your daily routine.

If you recognise two or more of these signs in yourself, please reach out to the Wicket 72 support team or use the self-exclusion tool.

4. Step-by-Step Guide to Setting Limits

Setting limits on Wicket 72 is simple. You can do it anytime from your account settings:

1
Log In to Your Account Sign in with your username and password.
2
Go to the "Responsible Gaming" section Find the Responsible Gaming option in your profile menu.
3
Choose your limit type Deposit, loss, session time, or wager amount — set whichever limit you need.
4
Set an Amount Set realistic limits based on your income and what you can genuinely afford.
5
Confirm Decreasing a limit takes effect immediately. Increasing one requires a 24-hour waiting period.

Decreasing a limit is always immediate. Increasing one comes with a 24-hour delay — this protects you from making impulsive decisions in the heat of the moment.

5. Do a Self-Assessment

Ask yourself the questions below. If you answer "yes" to 3 or more, please speak with our support team or take a break:

1
Do you sometimes spend more time or money on gaming than you actually intended to?
2
Do you feel restless or irritable when you try to stop gaming?
3
Have you ever felt the need to hide your gaming from family or friends?
4
Have you ever neglected work, studies, or family responsibilities because of gaming?
5
Have you placed increasingly larger bets within the same session to try to recover losses?
6
Have you ever felt stressed or guilty about your gaming?
7
Have you ever gambled using borrowed money or by dipping into your savings?

This assessment is completely confidential. It's here solely to help you understand your own situation.

6. The Role of Family & Loved Ones

Are you noticing signs of gaming addiction in someone close to you? You're not alone — and your support can make a real difference.

What you can do as a family:

  • Speak openly and without judgment — express concern, not anger or blame.
  • Talk about gaming openly rather than keeping it a secret.
  • Let them know about Wicket 72's self-exclusion and cooling-off tools.
  • Encourage them to seek help from a professional counsellor if needed.
  • Stay on top of your finances — keep an eye on any joint accounts or savings.

If you're concerned about someone else's account on the platform, contact the Wicket 72 support team. We'll handle the matter with complete confidentiality.

7. How to Get Support

Asking for help takes courage. Wicket 72 is always here for you:

  • Live Chat Support: 24 hours a day, 7 days a week — directly on the platform.
  • Email: support@wicket72.net — you'll receive a response within 24 hours.
  • Self-Exclusion Form: Apply directly from your account settings.
  • Account Closure: Contact support to permanently close your account.

Important: If you feel that gaming is seriously affecting your life, please consult a local mental health professional. Wicket 72 is on the side of your wellbeing.

8. Frequently Asked Questions (FAQ)

Log in to your account and go to the "Responsible Gaming" option in the profile menu. There you'll find all the tools — deposit limits, loss limits, session time, cooling-off, and self-exclusion.

Once your self-exclusion period ends, you may request to reactivate your account. However, we strongly recommend observing a cooling-off period before doing so.

No. Reducing a limit takes effect immediately, but increasing one comes with a 24-hour delay. This rule protects you from making impulsive decisions in the heat of the moment.

No. Wicket 72 strictly enforces an 18+ policy. Age is verified at registration, and accounts for minors are not approved.

Reach out via Wicket 72's live chat or at support@wicket72.net. Our team will assist you with complete confidentiality and, if needed, refer you to professional support services.

Wicket 72 Is Always Here for Safe Gaming

Join our platform — where entertainment and safety go hand in hand. Play with a commitment to responsible gaming and enjoy every moment of the experience.

18+ Only Set a Limit 24/7 Support Safe Platform
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